Getting Technical Support

The 1394 Store takes pride in the support we offer our customers. We are here to assist you with any questions you may have.

If you purchased a product manufactured by Unibrain S.A. (our parent company), you can contact Unibrain S.A. Technical Support by phone or email. Our standard office hours are 9 am to 4 pm, Monday through Friday, Pacific Standard and Central European Time Zones. If you contact us via email Unibrain’s technical support staff will respond within 24 hours.

For all other technical support questions, please refer to your owner’s manual for technical support contact information.